Lifecycle of a Business ChangeIntroductionLet’s start by defining what is a business change. Business change refers to the process of modifying the way a business operates or the processes and systems that it uses to achieve its goals. It can encompass …
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How to Measure Success of a Digital Transformation ProjectIntroductionTo assess Unhappy Bank’s current performance against its objectives and strategies, performance measurement tools were defined. One such tool was the Balanced Scorecard (BSC), which comprises four key performance areas: financial, internal …
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What is the Current State of Unhappy Bank?IntroductionAs Unhappy Bank was striving to achieve it’s goals, it was essential to conduct a thorough analysis of their internal and external environment. This is where a SWOT analysis comes into play. By examining …
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Analysing the Business EnvironmentIntroductionBanks operate within a larger ecosystem and engage with customers and other businesses. Additionally, banks have an internal environment that they interact with, and both environments require analysis. This article will illustrate the use of business environment …
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What Does a Business Analyst DoIntroductionThe process of selecting candidates to form a team of Business Analysts at Unhappy Bank was a challenging one. In order to make an informed decision, the Bank opted to evaluate applicants based on three key …
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